Refund & Cancellation Policy

Last updated: 15 July 2026

Subscriptions

Felix subscriptions are billed in advance for the chosen plan period (monthly, quarterly, half-yearly or annual) plus GST.
First-time subscribers may request a full refund within 7 days of their first payment if the Platform has not met expectations. Write to hello@felixwealth.in from your registered email.
Renewals and subsequent periods are non-refundable once the period has started; your access continues until the end of the paid period.
There is no auto-debit — plans renew only when you choose to pay again, so no cancellation step is needed.

Seat purchases activate immediately and are non-refundable, except as required by law.

A payment that fails never grants access and is never charged — if money was debited without a payment being registered, banks auto-reverse it, typically within 7 working days.
Verified duplicate or erroneous charges are refunded in full to the original payment method.

Approved refunds are initiated within 3 business days via Razorpay and typically reach your account in 5–7 working days, depending on your bank.

Refund requests and payment disputes: hello@felixwealth.in — include your registered mobile and the invoice number.